Refund Policy

To ensure your satisfaction with our products, we have a simple refund policy. If you receive a defective or misrepresented item, please follow these steps:

Video Evidence: Record a short video clearly showing the defect or discrepancy.

Contact Support: Reach out to our customer support team within 1 week of purchase time with the video evidence and a detailed description of the issue.

Evaluation: Our team will review the video evidence to assess the validity of the reported problem.

Refund Resolution: If the issue is confirmed, we will initiate a full refund, within 2-3 weeks.

Please note:

Prompt Notification: Contact us within the specified timeframe for timely assistance.

Item Condition: Return the item in its original condition and packaging.

Return Shipping: If necessary, we may request the return of the item, with return shipping costs potentially being your responsibility.

For any further inquiries or assistance, please contact our customer support team. We are here to help!